TagThose Delivery Information

We use Australia Post for sending orders. Please refer to the information below for delivery periods according to the Australia Post website. If you have any questions, please get in touch.

Due to our product sizes and weights, we offer a base rate plus additional cost, if applicable, to your order. The base rate covers standard delivery cost. Additional cost are applied when the products you have ordered go beyond the standard delivery threshold such as size, weight and quantity. These costs are calculated automatically. If a product in your basket exceeds the standard delivery threshold, this is the delivery cost. This rule only applies when choosing standard delivery service.

As a small business, we periodically explore delivery methods that gives you the best value. Delivery fees may change without notice. Orders placed prior to changes are not affected.

Handling Duration

The average handling time is 2 business days before your order is lodged. The handling time begins on the next business day after you place your order. This time may extend depending on products you have ordered. Some products require your input of information such as the smart pet tags before it can be processed and lodged. We actively get in touch to expedite or fulfill the order as soon as possible so it gets in your hands faster.

Delivering To Selected Countries

We currently only sell and deliver to selected countries. These are listed below. If you are purchasing from a country not listed below, please get in touch. We will work out the most affordable method and cost. An invoice will be created manually and sent to you for payment. After receiving payment, your order will go under process and lodge for delivery when ready. We provide the customs service to send your order. However, we are not responsible for any customs fees or taxes, should they apply, to your order.

Australia

Base rate: $2.99 AUD for Standard Delivery + Additional Cost (if applicable)

Express Post: $11.35 AUD (Max 500grams) (Next Business Day*)


Standard Delivery is our default method for deliveries.

Delivery: 2-6* Business Days After Lodging

*Within Australia Post’s Next Business Day Guarantee Network. Allow up to 2 days, if outside of this network.

New Zealand

Parcel Post

$18.95 AUD

Maximum: 500 grams (including packaging)

Delivery: 7* Business Days Upon Shipment

UK

Parcel Post

$29.95 AUD

Maximum: 500 grams (including packaging)

Delivery: 10* Business Days Upon Shipment

North America

Parcel Post

$24.95 AUD

Maximum: 500 grams (including packaging)

Delivery: 6* Business Days Upon Shipment

* Standard delivery times. Excludes public holidays (unless otherwise indicated) and time in customs if applicable, and may be subject to delay due to causes outside of Australia Post’s control.

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